Privacy & Data Protection

Privacy Policy olx168 — Our Commitment to Protecting You Personal Data You

At olx168, your privacy is more than a legal obligation — it is a commitment we uphold firmly. This document clearly explains how we collect, use, store, and protect your personal information as a member of our platform.

Updated: 1 January 2026
Protections We Guarantee
256-bit SSL Encryption
Data is never sold to third parties
Restricted & controlled data access
Member data access & deletion rights
Secure KYC verification
Malaysia PDPA Compliance

Six Pillars Privacy Protection olx168

Olx168 has built a comprehensive data protection system so you can play with peace of mind, without worrying about your personal information being misused.

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End-to-End Encryption

Every piece of data transmitted between your device and olx168's servers is protected with 256-bit SSL encryption — the same security standard used by leading banking institutions worldwide.

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No Data Sales to Third Parties

Olx168 does not sell, rent, or disclose your personal information to any third party for marketing or commercial purposes. Your data belongs to you, and we respect that.

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Strictly Controlled Data Access

Only olx168 staff who have been granted specific authorisation may access member personal information, and only for purposes that are strictly necessary. All access is logged and audited regularly.

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Malaysia PDPA Compliance

All data management practices at olx168 fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). You have the right to access, correct, and request deletion of your personal data at any time.

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Secure & Confidential KYC

Identity verification documents (MyKad/passport) that you upload are stored in an encrypted storage environment separate from your account data. Only authorised verification staff may access them.

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Data Breach Notification

In the event of any security incident involving member data, olx168 is committed to notifying affected members within 72 hours via their registered email, in line with industry best practices.

This Privacy Policy applies to all members and visitors of the olx168 platform. By using the olx168 website or app, you agree to the practices described in this document. If you disagree with any part of this policy, please stop using the olx168 platform immediately.

SECTION 01

Privacy Policy Introduction & Scope

Olx168 ("we", "Platform") takes our responsibility to protect the privacy of every member and visitor seriously. This Privacy Policy transparently explains how we handle your personal information — from collection through to deletion — in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

This policy applies to all personal data collected through the olx168 website at https://olx168.vin, the olx168 mobile app, all online services provided by the platform, and all communications between you and the olx168 team through any channel.

We understand that your trust is our most valuable asset. That is why we are committed to managing your personal data in a transparent, responsible, and secure manner. As an online wagering platform operating in Malaysia, we are also bound by strict legal obligations in handling our members' sensitive information.

Definition of "Personal Data"

In the context of this Policy, "personal data" refers to any information that can identify you directly or indirectly, including your name, phone number, email address, identification number, bank account information, and platform usage data.

SECTION 02

Information We Collect

Olx168 collects your personal information through several different means depending on how you interact with our platform. The categories of information we collect are as follows:

Data Categories Examples of Information Collection Method
Identity Data Full name, date of birth, MyKad/passport number, facial photo KYC Registration
Contact Data Phone number, email address, state/city Account Registration
Financial Data Bank name, account number, deposit & withdrawal history Transactions
Usage Data Game history, betting records, active hours, favourite games Platform Activity
Technical Data IP address, device type, operating system, web browser, device ID System Logs
Communication Data Customer support records, emails, live chat transcripts Direct Communication

We only collect information that is genuinely necessary to provide a safe service and to comply with legal requirements. We do not collect irrelevant sensitive data such as your medical information, religious beliefs, or political views.

Data Minimisation Principle

Olx168 follows the principle of data minimisation — we only request information that is strictly necessary for the specified purposes. Any additional information you voluntarily provide (such as in feedback forms) is used solely for the purpose for which it was given.

SECTION 03

How We Use Your Information

Olx168 uses collected personal information for specific, legitimate, and transparent purposes. The primary purposes for which your data is used are as follows:

  • Account management: Creates, verifies, and manages your member account, including the KYC process and identity verification.
  • Transaction processing: Processes deposits, withdrawals, and all financial transactions securely and accurately.
  • Service provision: Provides access to all games, sports betting, and platform services you use.
  • Customer support: Resolves enquiries, complaints, and support requests you submit to our team.
  • Security & fraud prevention: Detects and prevents fraud, money laundering, and other unlawful activities.
  • Legal compliance: Fulfils the legal and regulatory obligations applicable to our operations.
  • Service improvement: Analyses usage patterns to improve the platform, interface, and overall user experience.
  • Marketing communications: Sends information about promotions, special offers, and platform updates — only if you have given your consent.
Marketing Communication Preferences

You may withdraw consent to receive marketing communications at any time through your account settings or by contacting our support team. Withdrawal of consent does not affect the processing of data that has already taken place.

SECTION 04

Legal Basis for Data Processing

Every processing of personal data carried out by olx168 has a valid legal basis under Malaysia's Personal Data Protection Act 2010 (PDPA). These bases are:

  • Contract performance: Processing required to provide the services you have requested, such as account registration and payment processing.
  • Legal obligation: Processing required to comply with applicable laws, including KYC requirements and transaction reporting.
  • Legitimate interest: Processing for the purposes of fraud prevention, platform security, and service improvement.
  • Consent: For specific purposes such as marketing communications, we require and obtain your explicit consent.

Olx168 never processes your personal data for purposes that conflict with the original specified purposes without informing you in advance and, where necessary, obtaining your fresh consent.

SECTION 05

Information Sharing with Third Parties

Olx168 does not sell or rent members' personal data to any third party for their own commercial purposes. However, there are limited situations in which we need to share your information with certain parties:

  • Payment service providers: Payment processors such as DuitNow, FPX, and digital wallet providers that require transaction information to process your deposits and withdrawals.
  • Game software providers: Third-party gaming platforms that require basic user identifiers to grant you access to their games through the olx168 platform.
  • KYC service providers: Identity verification partners who assist us in validating the authenticity of uploaded documents.
  • Legal authority: Government agencies, regulatory authorities, or law enforcement bodies when required by law or court order.
  • Auditors & legal advisors: Professional parties who assist us in ensuring legal compliance and internal controls, subject to strict confidentiality agreements.
Third-Party Data Protection Agreements

All third parties that receive personal data from olx168 members are bound by strict data processing agreements. They are only permitted to process your data in accordance with our instructions and for specified purposes. We conduct periodic assessments of all third-party partners to ensure their ongoing compliance.

SECTION 06

Cookies & Tracking Technologies

Olx168 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyse platform usage patterns. The types of cookies we use are as follows:

  • Essential cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled.
  • Performance cookies: Collects information on how you use the platform to help us improve the user experience. All data is collected anonymously.
  • Functional cookies: Remembers your preferences such as language, currency, and display settings so you do not need to reset them each time.
  • Analytics cookies: Helps us understand website traffic, the most visited pages, and overall user navigation patterns.

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect platform functionality and your gaming experience.

SECTION 07

Data Storage & Security

The security of your personal data is the highest priority at olx168. We implement comprehensive technical and organisational security measures to protect your data from unauthorised access, disclosure, alteration, or destruction.

  • Encryption in transit: All data transmitted between your device and our servers is protected with 256-bit TLS/SSL encryption.
  • Encryption at rest: Sensitive data such as banking information and KYC documents are stored in encrypted format on our servers.
  • Layered access control: A role-based access system ensures that only authorised personnel can access specific data categories.
  • 24/7 monitoring: A round-the-clock security monitoring system operates continuously to detect and respond to any threats promptly.
  • Regular security testing: Security audits and penetration testing are conducted regularly by independent security experts.

Data retention period: olx168 retains members' personal data for as long as necessary for the stated purposes, or as required by law. Generally, active account data is retained for the duration of the active account period plus 7 years after account closure, in line with anti-money laundering legal requirements.

Server Location

Olx168 member personal data is stored in data centres that comply with ISO 27001 international security standards. Any cross-border data transfers are carried out with appropriate safeguards in accordance with PDPA requirements.

SECTION 08

Your Privacy Rights as a Member

Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by olx168:

  • Right to access: You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
  • Right to rectification: If your personal data is inaccurate or outdated, you have the right to request a correction. You may also update certain information directly through your account settings.
  • Right to erasure: Under certain circumstances, you have the right to request the deletion of your personal data. This request is subject to our legal data retention obligations.
  • Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time.
  • Right to withdraw consent: For consent-based processing, you may withdraw your consent at any time without affecting prior processing.
  • Right to complain: If you believe we have violated your privacy rights, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will acknowledge receipt of your request within 3 business days and will provide a full response within the timeframe required by law.

SECTION 09

Children's Data

Olx168 is an online wagering platform intended solely for individuals who are of age 18 years and above. We do not intentionally collect or process any personal data from individuals under the age of 18.

If we discover that personal data of a child (under 18 years of age) has been collected unintentionally, we will take immediate steps to delete that data and close the associated account. Parents or guardians who find that their child has registered on our platform are encouraged to contact us immediately through our customer support channels.

Child Protection

Olx168 employs multiple age verification mechanisms during the registration process, including KYC verification requiring valid identification documents. We also support responsible gaming efforts and encourage parents to enable parental controls on devices used by children.

SECTION 10

Changes to This Privacy Policy

Olx168 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any significant changes will be communicated to members via:

  • Prominent notices on the platform's home page for at least 30 days before changes take effect.
  • Email notification sent to all registered members explaining the key changes made.
  • In-app notifications (if using the olx168 mobile app).

The "Updated" date at the top of this document reflects the latest date on which changes were made. We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

SECTION 11

Contact Us — Privacy-Related Enquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, we are here to help.

Privacy Officer Email

[email protected]
Response within 3 business days

24/7 Customer Support

[email protected]
Live chat available around the clock

You may also submit a formal complaint to Personal Data Protection Commissioner of Malaysia if you believe your privacy rights have been violated and we have failed to address your concerns satisfactorily.

Your Privacy Secured — Now Is the Time to Start Game

Register your olx168 account today with full confidence that your personal information is protected by industry-grade security systems. Over 50,000 Malaysian members have trusted us — now it's your turn.

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